Site Supervisor/Senior Security Officer
The museum is seeking a Site Supervisor/Senior Security Officer to be the leader of the museum’s security team. The Officer will be the face of the museum to visitors and, as such, must be a person of integrity who is skilled in empathy yet has a commanding presence. The Officer is responsible for welcoming visitors, guarding museum property, and maintaining the facility. The Officer will be an ambassador for the museum to every visitor who walks through the museum’s front doors. The Officer will report to the Manager of Visitor Services and support the security team with expertise in hospitality, security, and facilities management.
- Maintains the security of the museum, museum objects, staff, and visitors
- Creates a hospitable, safe, and welcoming environment for all who enter the museum
- Coordinates guard schedules, including drafting monthly schedules, coordinating scheduling needs with Manager of Visitor Services, organizing breaks, and ensuring guards maintain schedules
- Communicates regularly with security force about current calendar and needs
- Trains all new guards (in-house and outside services) and orients them to site
- Provides custodial support for events (tasks include, but are not limited to, table and seating setup and breakdown, as well as cleanup)
- Assists in the maintenance of the facility and other housekeeping responsibilities (tasks include, but are not limited to, sweeping, mopping, cleaning restrooms, vacuuming, and dusting)
- College degree preferred, but not required
- At least 2 years’ experience in hospitality or security
- New York State (NYS) security officer license required; if no license, Officer must complete 16-hour security training course and pass related exam within first four weeks of hire
- New York City fire guard certifications required; if no certifications, Officer must acquire F-03 and S-95 certifications upon hire
- Fluent in English
- Basic computer skills (Microsoft Office)
- Strong oral communication skills, and ability to work and communicate with people of diverse backgrounds
- Excellent problem-solving skills and ability to think on feet
- Ability to learn and retain basic museum information
- Ability to lift at least 35 lbs., climb ladders, and operate machinery (including a genie lift and power washer)
- Ability to stand for 8+ hour shifts (Officer may sit at front desk while on duty)
- Willingness and availability to work weekends, evenings, some holidays with limited notice
- Must be hospitable, outgoing, and enjoy interacting with people
- Must be sensitive to social and cultural differences among visitors and be experienced in serving visitors and customers
- Museum experience a plus
- AED/CPR certification a plus
Location: The American Folk Art Museum is located in midtown Manhattan at 2 Lincoln Square, New York, NY 10023. The Museum’s administrative office is in Long Island City, Queens, although the position will operate out of the Museum location only.
Hours: Position is full-time, hourly. Employee will be scheduled for 40 hours (+/- 2.5 hours) weekly. Potential for more hours during peak seasons and during events with overtime pay.
To apply: Please send cover letter and resume to Stefanie Levinson, Director for Retail and Visitor Services, at firstname.lastname@example.org.
Equal Opportunity Employer
The American Folk Art Museum provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.
The American Folk Art Museum is located at 2 Lincoln Square in midtown Manhattan. The administrative office for the museum is in Long Island City, Queens.
Thank you for your interest in volunteering at the American Folk Art Museum! Volunteers are vital to the success of the museum, contributing countless hours to visitor services, education projects, administrative assignments, and special events. The museum is always seeking energetic and committed volunteers interested in folk art and self-taught artists. While each opportunity requires specific skill sets, every qualified candidate must be dedicated, communicate effectively, possess basic computer skills—including familiarity with the internet—and have a valid email address.
To apply: Please complete the volunteer application form here.
If your skills and qualifications meet our immediate needs, you will be contacted for an interview. If not, your application will be kept on file and you will be contacted if an appropriate position becomes available. Only individuals authorized to work for the museum in the United States will be accepted into the internship program. The museum will consider expressions of interest in providing volunteer services to the museum from non-work authorized individuals.
Volunteer Gallery Guide: Collections & Education Center
The museum is looking for several volunteers to join the museum’s Collections & Education Center team in Long Island City. Gallery guides are knowledgeable, approachable, and stationed in the gallery during public hours. Guides are attentive and responsive to visitor needs, and play a critical role in providing a positive experience to visitors.
Time requirements: Shifts are three hours. Volunteers must commit to two shifts per month.
To apply: Please email your resume to email@example.com.
The museum offers internships for college and university students, graduate students, and emerging professionals interested in museum careers. The goal of an internship is to provide practical experience as well as a general understanding of the role of an individual department within a larger museum setting. Academic internships are by semester or full year. For general internship queries, send a résumé and cover letter to firstname.lastname@example.org, stating the departments you are interested in working in, the skills you bring, and how you hope to contribute to the department.
Curatorial Intern — Fall/Winter 2017–2018 and Spring/Summer 2017
The American Folk Art Museum is seeking a part-time intern for Fall/Winter 2017–2018 and Spring/Summer 2018 for its 20th & 21st Century Self-Taught Art Curatorial Department. Please note that this is an unpaid internship; credit toward class may be given if applicable. Work days and hours are flexible; however, a minimum commitment of six hours per week for at least ten weeks is required. This position is open to students at the graduate level.
- Assist in research for upcoming monographic exhibitions
- Conduct various research projects for the curator (notably, research on artists)
- Produce reports in The Museum System (TMS)
- Organize office materials and records
- Strong organizational skills
- Previous research experience
- Ability to work independently and with acute attention to detail
- Experience with library science and archival best practices (strongly desired)
- Interest in self-taught artists and art history in general
- Computer skills, including experience with Microsoft Office, Excel, and TMS
- Student in art history and/or library science MA program preferred
- Italian native speaker is a bonus (only for one of the projects)
To apply: Please email a cover letter and resume (two pages max.) to the attention of Curator Valérie Rousseau at: email@example.com. Indicate “Curatorial Internship – 20th & 21st Century Self-Taught Art” in the subject line.
Visit the Fellowship page to learn about current opportunities.