Job Opportunities
Title: Shop Administration and Inventory Specialist
Department: Lincoln Square Retail Operations
Status: Full-time $47,500
Reports to: General Manager of Retail
Role Description: The Shop Administration and Inventory Specialist is in charge of retail operations of the Museum’s brick-and-mortar Gift Shop and assists in the strategic planning and implementation of annual retail goals.
The Shop Administration and Inventory Specialist manages, maintains an excellent operational and customer experience, tracks sales and provides monthly and quarterly analytics and data reporting, processes deposits, receives and prices all incoming merchandise.
Administrative Duties
- Works with the Director of Operations, General Manager of Retail, and eCommerce Specialist develop, strategize, and reach quarterly and annual sales goals
- Reports on monthly and quarterly sales of the brick-and-mortar shop
- Develop strategies, sales, and promotions to meet monthly and quarterly sales goals
- Supports the General Manager of Retail in product development
- Timely receiving, pricing, and stocking of all incoming merchandise
- Processing of invoices ensuring timely payment for accounts receivable
- In charge of the quick resolution of problem invoices, shipments, damages, shortages etc.
- In charge of inventory management and accounting
Retail Shop Responsibilities
- Monitors for accuracy of cash handling, including opening and closing procedures
- Performs supervisory functions at register: voids, exchanges, returns, etc.
- Provides sales coordination and problem resolution for floor customer service staff, performs direct sales and customer service as and when needed
- Demonstrates product knowledge
- Assures all merchandise is accurately marked and displayed
- Assists in loss prevention efforts
- Assists in tracking, monitoring, and communication of business results and goals
- Addresses problems proactively and with potential solutions
- Maintenance of store displays including overall cleanliness
- Helps keep stock and stock room organized
- Provides retail coverage in shop as necessary
Please send resume and cover letter to jobs@folkartmuseum.org. No phone calls, please.
Volunteer Opportunities
Volunteers are vital to the success of the Museum, contributing countless hours to visitor services, education projects, administrative assignments, and special events. The Museum is always seeking energetic and committed volunteers interested in folk art and self-taught artists. While each opportunity requires specific skill sets, every qualified candidate must be dedicated, communicate effectively, possess basic computer skills—including familiarity with the internet—and have a valid email address.
To apply: Please complete the volunteer application form here.
If your skills and qualifications meet our immediate needs, you will be contacted for an interview. If not, your application will be kept on file and you will be contacted if an appropriate position becomes available. Only individuals authorized to work for the museum in the United States will be accepted into the internship program. The museum will consider expressions of interest in providing volunteer services to the museum from non-work-authorized individuals.
Internships
The Museum offers internships for college and university students, graduate students, and emerging professionals interested in museum careers. The goal of an internship is to provide practical experience as well as a general understanding of the role of an individual department within a larger museum setting. Academic internships are by semester or full year.
For general internship queries, send a résumé and cover letter to education@folkartmuseum.org, stating the departments you are interested in working in, the skills you bring, and how you hope to contribute to the department.
Fellowships
Visit the Fellowship page to learn about current opportunities.